Updated: 29/09/16 : 12:37:41Printable Version
The results have been tallied…. and Sligo Credit Union are delighted to announce that credit unions have emerged in top spot in the CXi Customer Experience Survey 2016.
The study which measures the level of service which organisations across the country give to their customers. Scoring very highly on empathy, personalisation and integrity, credit unions led the way, followed by Lush Handmade Cosmetics
in 2nd position and An Post
in 3rd place.
Credit Unions are owned and governed by their members and are deeply embedded in the communities which they serve.
While other financial institutions exist to maximise profits for shareholders, credit union continue to put the needs of their members before everything else. They work hard to understand their members and take time to recognise their individual needs and circumstances.
A full copy of the CXi 2016 report may be downloaded by registering at www.cxi.ie